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Your Career at WEBfactory

Are you looking for a varied job in an innovative and ambitious company? Then you have come to the right place! We’re looking for talented, digital minds like you for the continuous development of our software. Become a part of our team and accompany us on our way up! In order for us to be able to employ you according to your expectations, please send us your complete application documents including your motivation, curriculum vitae and all relevant documents. We look forward to receiving your application! Please send your applications to: jobs@webfactory-i4.de

Open Positions:

To expand our support team, we are looking for you as

Customer Support Engineer (m/f/d)

  • Location Sibiu, home office possible
  • Full-time
You always strive to exceed expectations of customers by providing empathetic, patient, yet efficient support? You want to go beyond software guidance and help customers achieve their business goals? Then take up this great opportunity to learn and grow while delivering first level support to a very dynamic user community. Your tasks:
  • As the main pillar of our support, you are the central contact person for all product-specific questions from our user community.
  • You are also the first point of contact for the 2nd level support teams to coordinate user communication.
  • You provide initial remote technical support for incidents and service requests, assess their priority and provide timely solutions/updates.
  • You track service requests and troubleshoot & resolve issues during installation/implementation and live operations.
  • You document known solutions for internal and public documentation.
  • You proactively resolve secondary issues discovered during the investigation of a reported case and ensure case tickets are logged appropriately.
  Your skills:
  • You are creative and self-dependent when it comes to troubleshooting and problem solving.
  • You have basic IT software and hardware knowledge and are interested in in the field of industrial automation.
  • Thanks to your high customer orientation, good service is always at the center of your attention.
  • You have excellent communication skills in German and English.
  • You will fit in well with us if you are a good team player and have a permanent desire for improving.
  Our offering:
  • A work environment where you feel challenged, motivated and empowered to do great work.
  • A versatile job in a constantly growing and future-oriented industry.
  • A structured onboarding process as well as regular performance reviews for your individual development.
  • A friendly team of creative doers, ambitious tech geeks and courageous strategists.
  • Modern and flexible working with home office option.
  • Extensive additional benefits, such as employee share program, 24h/7d accident and health insurance, and much more.
  Do you recognize yourself in this profile? We are looking forward to hearing from you! Please send your application to: jobs@webfactory-i4.de 
To expand our sales team, we are looking for you as

Sales Account Manager (m/f/d)

  • Location Buchen, 50% home office possible
  • Full-time, with professional experience
Do you enjoy customer contact and want to develop exciting automation projects with our customers? Do you have an affinity for digital products and IoT technologies? Then you are in perfect hands in our team and we would be happy to get to know you! Your tasks:
  • You sell our solutions of the i4 product family with heart and competence.
  • As a convincing sales specialist (m/f/d), you win new customers and take over the technical and commercial support of our sales accounts.
  • With the help of your market know-how, you find new target markets and distribution channels and turn even more customers into satisfied users of our software solutions.
  • You convince with confident presentations and calculate offers, which you follow up independently.
  • You work closely with our sales director and develop strategic goals together.
  Your qualifications:
  • You have several years of professional experience in the distribution of software or hardware solutions.
  • We also like to give lateral entrants who would like to develop from a technical position in the field of software into sales a chance.
  • You shine with specialist knowledge, especially in the field of automation technology / industrial IoT / electrical engineering.
  • A high level of initiative, independence and enthusiasm are terms that describe you well.
  • You understand how people interact with digital products, can put yourself in their shoes and inspire them.
  • Through our international and intercultural working environment, your good communication and presentation skills in German and English are indispensable.
We offer:
  • A working environment in which you feel challenged, motivated and empowered to do great work.
  • A diversified job in a constantly growing and future-oriented industry.
  • A structured onboarding process as well as regular employee appraisals for your individual development.
  • A friendly team of creative doers, ambitious tech geeks and courageous strategists.
  • Modern and flexible working with home office option.
  • Comprehensive additional benefits, such as employee share programme, subsidised fitness programmes, 24/7 accident insurance, and much more.
  Apply now!
To expand our team, we are looking for you as

Software Developer (m/f/d)

  • Location Buchen or Sibiu, home office possible
  • Full-time

We are looking for a passionate self-driven developer to join our international team and help develop WEBfactory’s leading i4/IIoT monitoring, control and evaluation of industrial processes and statuses. We offer challenging opportunities for skilled, ambitious, and motivated developers who love to develop products with good usability and high quality and are willing to understand the customer needs.   You will be involved in all phases of development:
  • analyzing business requirements
  • designing technical solutions using different technologies
  • planning and implementing them
 
Your responsibilities will involve:
  • Development of software solutions for our international customers
  • Take over independent tasks in development, planning and architecture
  • Individual solutions and interface programming to third-party systems
  • Coordination of business requirements and suitable technical solutions with the product owner as part of the Scrum team
  • Active participation in Scrum meetings
 
Mandatory skills:
  • Passionate about software development and technology
  • Successfully completed university degree computer science, mathematics, physics, or a related subject
  • Minimum 2-5 years work experience in an organization
  • Either experience with .NET and C# programming and Solid knowledge of OOP
  • Or Node JS experience with typescript
  • Sound knowledge of design patterns and best practices, focus on clean code, correctness, readability and reusability
  • Good understanding of database structures and operations
  • Understanding of client-server and distributed environments
  • Strong English knowledge (both conversational and reading/writing)
  • Experience with source control systems
 
Good to have skills:
  • Knowledge of microservice architecture over Kubernetes
  • Experience in cloud platforms preferably Microsoft Azure
  • Experience and knowledge of front-end technologies
  • German language
  • Field of work certifications or relevant courses
 
Soft skills:
  • Good team player
  • Strong interpersonal and communication skill
  • Being able to work with people with different skills and skill levels
  • Good time-management skills
  • Permanent desire for improving oneself and raising the bar
  • Critical thinker and problem-solving skills
 
What we offer:
  • An attractive salary and a competitive overall package
  • A creative and flexible working environment with the latest technologies and tools
  • Experienced and enthusiastic colleagues to inspire and support you
  • Opportunities for career growth and skills improvement
 
Do you recognize yourself in this profile? We are looking forward to hearing from you! Please send your application to: jobs@webfactory-i4.de 
You can’t find a suitable job in our job advertisements at the moment? Then send us an unsolicited application! In our challenging and exciting working environment, there are many areas that still need to be worked on – even beyond the advertised positions. Simply send us your application documents – we will get back to you!

Training and study.

Start: winter term 2023
Optimal combination of theory and practice
“Learning by doing” is the core statement of the three-year dual study program for Bachelor of Science – Applied Computer Science, because here you can apply the theory you have learned right away in our company. During your studies, you will acquire subject-related knowledge at the Baden-Württemberg Cooperative State University in Mosbach. At the same time, you will gain practical experience in our company. You will alternate between theory and practice phases every three months.
Study content
The focus of your studies will be on software development, modern web technologies and data protection. Foreign languages and events for the further development of your soft skills complete the study program and subjects such as business administration and project management round off your curriculum.
Our requirements
  • General/specialized university entrance qualification or specialized baccalaureate
  • Good to very good performance in mathematics and in scientific subjects
  • Knowledge of written and spoken English
  • Found knowledge of Microsoft Office
  • High level of teamwork, independence, persuasiveness as well as good communication skills and enthusiasm
Please send your application to: jobs@webfactory-i4.de 
Optimal combination of theory and practice In the course of the three-year dual study programme, you will alternate between theory and practice phases at approximately three-month intervals, so that you can put the scientific methods you learn at the Baden-Wuerttemberg Cooperative State University Mosbach into practice right away in our company. During your time at our company, you will gain practical experience, for example by working independently or in a team on projects and solving problems. In addition, you will take on computational, organisational and administrative work, in which you will try to use resources such as capital and manpower as efficiently as possible. You will also benefit from our expertise, innovative strength and the personal motivation of our staff. Study contents In the first two years at the Cooperative State University, you will be taught basic commercial and economic knowledge as well as the fundamentals of industrial management. The course also includes economics, mathematics, statistics, law, foreign languages and many additional seminars. In the third year, students specialise in two of the six business specialisations:
  • Materials and production management
  • Marketing
  • Finance and accounting/controlling
  • Human resources
  • International Business/ Information Management
  • Electronic Business/Information Management
  Our requirements
  • General/specialised higher education entrance qualification or specialist school leaving certificate
  • Good to very good performance in German, English and mathematics
  • Interest in economic contexts and commercial working methods
  • Sound knowledge of Microsoft Office
  • Positive attitude towards new challenges
  • High level of teamwork, independence, initiative, persuasiveness and good communication skills
Please send your application to: jobs@webfactory-i4.de